At Funny Bunny Store, your satisfaction matters to us! We want you to have a smooth and happy shopping experience. Please read our refund policy below for details.
1. Digital Products
- All digital downloads (e-books, games, printable files, etc.) are non-refundable once delivered, due to the nature of instant access.
- If you have trouble accessing or downloading your product, please contact us at info@funnybunnystore.com within 7 days of purchase, and we’ll be happy to assist or replace the file.
2. Physical Products (Toys, Clothing, etc.)
- You may request a refund or exchange within 14 days of receiving your order if the item is:
- Damaged or defective
- Incorrect (wrong size, color, or product)
- To qualify, items must be unused, in original packaging, and with all tags attached.
- We do not accept returns for:
- Items worn, washed, or altered
- Clearance or sale items (unless defective)
3. Process for Returns & Refunds
- Email info@funnybunnystore.com with your order number and clear photos of the issue.
- Once approved, we’ll provide you with return instructions.
- Refunds will be issued to your original payment method within 5–10 business days after we receive and inspect the returned item.
(Shipping costs are non-refundable unless the return is due to our error.)
4. Order Cancellations
- Orders can be canceled within 12 hours of purchase for a full refund.
- Once an order has been processed or shipped, it cannot be canceled.
5. Contact Us
If you have any questions about our refund policy, email us at:
📧 Email: info@funnybunnystore.com